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FAQ

How do I place an order?

 

Currently, all orders can be made only for people who live near Bathgate are the main cities of Edinburgh and Glasgow and for those who can pick up your order yourself, own transportation.​​

 
 
Payment and Shipping

 

As mentioned above, all orders can be downloaded only by persons with their own transportation. Pay per order must be carried out in advance, directly in eshope and mimnimálne one month before the date of making the order.
Each order must be conducted in consultation, specified and confirmed mutual communication via email in order to avoid any errors and irregularities.

 
 
Secure Ordering & Payment Options

 

Of each payment for an order it is necessary to keep your proof of payment. Without proof of purchase no you can not request a refund in case of cancellation. The order can be canceled no later than seven days prior to the date! After that date, the entitlement to repayment of the full amount paid in advance and can be returned only 50% of the amount paid.

 
 
Returns & Refunds
 

The amount paid for the order can be returned in full directly to the account of the client, as long as the order is canceled before seven days prior to the agreed date of transfer. After crossing this term can be returned only 50% of the amount paid.
Likewise, in the event that the customer was dissatisfied with the appearance of the order and refused to take the order, it will be refunded 50% of the payment order.

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